Handcrafting Time: Every piece is handmade to order with love and care. Please allow 3–5 business days for your leash to be crafted before shipping.
Delivery within Slovakia: Shipping costs €4.90. Delivery usually takes 1–2 business days via courier/Packeta.
EU Shipping: We ship to most EU countries for a flat rate of €15,00. Delivery typically takes 3–7 business days.
Free Shipping: We offer free shipping on all orders over €100!
Returns & Exchanges
Handmade Policy: Because each item is custom-made specifically for you and your dog, we generally do not accept returns unless the item arrives damaged or defective.
Damages: If your order arrives damaged, please contact us within 48 hours of delivery with a photo of the damage at [info@poodora.com].
Exchanges: Please double-check the length and style before ordering. If you have any questions about which leash is right for your dog, feel free to ask us before purchasing.
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